Let me be straight to the point, few startup companies are in trouble because of its smart employee. I don’t need to mention that everyone is here to earning money. Yah we all are working for that.
But it’s dangerous for company’s growth by with these black snakes creeping into their firm, who doesn’t even bother to think about their own company before being duplicitous with them. Yes I am talking about Bangalore-based transportation unicorn OLA as well as San Francisco based UBER.
Based on some statement of OLA ex-employee few things that have been disclosed is downright shocking and questioning. Employees by staying into the system can make their clean ambience so dirty.
Here is some listed hack by these service based employee, what they frequently do.
1. Incentive based extortion
An Ola driver says, “I hadn’t worked before this. Since I jump at the chance to meander about, I thought Ola would be the best wagered. Additionally, the motivating forces and pay
guarantee that I can gain near Rs 8,000 to 10,000 in a day, contingent upon the quantity of rides I make. At first, when Ola began, drivers earned a few lakh rupees.
So the higher the quantity of rides, the more cash a driver makes. It is not astonishing that drivers fall back on various hacks to make it give the idea that they take up more rides.
“It is regular for drivers to have two telephones, one the Ola-driver request-a-ride and the other with accept the application.” The hack is to book the rides and acknowledge them promptly.
The framework would demonstrate that a few drivers made nearly 30 trips in a day.”
2. Go home extortion
Driving can in some cases be troublesome, and as there is little control over what time a driver will complete his task, there are average chances that a driver goes home early.
While that is fine, it likewise implies a drop in incentive. So as to guarantee that the driver gets his petrol, irrespective of whether he is driving or not, he would ask for a companion or a kindred taxi driver to book a taxicab to his home goal as a false personal expenditure.
3. Surging, another so Obvious fraud
While there is a strong rule against surge pricing today, when it was applicable, drivers would use one popular hack to ensure that the surge or peak pricing increased.
A group of drivers would congregate at one location. A majority of the drivers would then switch off their devices while few would keep them on.
With this trick, there was a surge in the surge pricing, as the demand would be high when the supply is low. The drivers with their devices on would keep a track, and the minute surge pricing kicked in, the other drivers would switch on their devices.
4. The Ola UBER, friends of crime
The drivers simply don’t care if they lose one or two riders as there are no other competitors and hence they are present on both platforms and try to get the best of both worlds. Many a time, if you’ve booked an Ola ride, a driver can later ask you to book an Uber as well and vice versa. And why do they do this? Simple –for incentive.
5. Ola Money solution
Ola needs to fix this. It is a common practice for most drivers on the Ola platform to ask if the ride is by ‘cash’ or ‘Ola money’. And if you happen to say ‘Ola Money’ to these drivers, be prepared to listen to a tale of how the money and incentive doesn’t reach the driver on time and how we as customers should trust the driver rather than some faceless company. However, Ola has officially always maintained that their driver partners are paid every two days. And yet, there have been cases of drivers even rejecting rides if they end with Ola Money. Coming up with hacks to combat the driver system isn’t an India-specific phenomenon, there are several posts on Reddit and Quora that talk about how Uber drivers hack the system globally.
What we have to understand is that the problem is not with the technology, but rather it is with the mentality. Now it is the time that OLA & UBER have to realize that competition is not with the market, rather it is their struggle to get rid of these fraudulent self-destroyer employees. Security and verification section should be strong. By the help of the former or ex-employees we can actually solve these problems, as they know the things better than anyone in this field.
-By NB
